Need some help?

Need some help? That's what we're here for! Please get in touch with us using one of the below options. Please note: During summer we experience a significant peak in enquiries, so it may take us a little longer than normal to get to everyone, but we are working hard to respond as soon as we can.

Contact

BARACUDA® Head Office
1 Herbert Place, Smithfield NSW 2164, Australia

Call our customer hotline at 1300 784 423

Live Chat
Hit the Chat with An Expert button down below to start chatting with one of our Customer Care agents. (This is the quickest way to get in touch with us!) Service hours: Mon-Fri 9.00am - 5.00pm EST

Submit an Online form
If you have a warranty claim, you can submit the online form below and we will endeavour to get back to you within 3 business days.
To lodge a new service request/warranty claim please go to our myFluidra warranty portal.

Find your Bara

at these stores

A complete range of BARACUDA® products are now available from a range of stores. Find out what’s available at your local store.

where to buy